The Wall Clock Shop Promise
1. FREE Shipping within Australia
YES! You read it right... no surprises on check-out. A fully-insured and tracked delivery for FREE. No matter how big, or how many clocks you purchase from us, we do not charge anything for shipping Australia-wide.
We also ship internationally for a fee. See our Shipping, Returns & Exchanges page for details.
2. Safe & Secure Checkout
Payment security is our top priority and we take it seriously. Our site uses 256-bit SSL encryption giving our customers' peace of mind that your personal and card details are encrypted and safe with us.
How can you tell if a site has SSL connection? If a website URL starts with HTTPS:// and there is a padlock in the address bar, then the website is using a secure TLS/SSL connection.
Our site is also McAfee secured, meaning, we are certified to be free of malware, viruses, phishing attacks, and other things that can harm your computer.
3. Hassle-free Returns
We understand that shopping for the perfect wall clock can sometimes be tricky. So, we are giving you 30 days from date of purchase to return the items to us, provided that the item is still in it's original condition and packaging. Just send us an email or use the contact us form and we will send you the return shipping address, it's as easy as that!
See our Shipping, Returns & Exchanges page for more details.
4. 100% Satisfaction Guarantee
We're on a mission to make you happy, and we won't rest until we've succeeded. We will do everything we can to make your shopping experience with us easy and enjoyable.
We guarantee that you are getting the best deal anywhere online. Here's our promise to you: if you find the same product available for a better price on another web site, we'll beat it (if you haven't ordered yet) or we'll refund you the difference (if you bought it from us within the last 30 days). If you have any questions about any of our products please feel free to contact us.
In summary, The Wall Clock Shop sells only the finest quality wall clocks from reputable manufacturers who generally back their products with warranties. We sell only new products - no refurbished, no open-box items, no used items - everything is BRAND NEW. The personal information and credit card information you provide us with is safe and secure, and we promise to protect your privacy.
We'll ship your order within 3 business days (usually faster) and keep you updated on the status every step of the way. You can contact us during business hours with any questions you have thru email, contact us form, or live chat. Our Return Policy provides assurance that we'll take care of you in the off chance that you have any problems with your purchase.
We promise that we will take care of you in every step of your online shopping with us.